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  • CONSUMER ALERT: Don’t Double-Down on Tax Debt
  • February 25, 2015
  • LITTLE ROCK – In many cases, tax-relief companies know when they contact consumers who owe taxes, that these consumers are desperate to find ways to settle their tax debt with the Internal Revenue Service (IRS) or the State of Arkansas.

    Tax-relief companies often claim they can reduce or even...

  • CONSUMER ALERT: Don’t Get Stormed Twice
  • February 19, 2015
  • LITTLE ROCK – Ice and snow can take a toll on trees and cause other property damage, and with the recent winter weather that moved across Arkansas, many are faced with the reality of cleaning up.

    Some Arkansans will choose to make property repairs on their own, but others may seek assistance from...

  • CONSUMER ALERT: Bogus IRS Calls
  • February 11, 2015
  • LITTLE ROCK – Tax-return season is well under way in the Natural State and across the country, but with that comes scam artists looking to prey on consumers.

    Recently, a number of Arkansans have contacted the Attorney General’s Office to report telephone calls from purported Internal Revenue...

  • CONSUMER ALERT: Prepping for Tax Preparation
  • February 04, 2015
  • LITTLE ROCK – Many times what makes Tax Day stressful is the procrastination of waiting to prepare those returns until the day they are due. Consumers should decide now how they will go about preparing tax returns — either prepare their own or seek assistance from a tax-preparation service.

    Every...

  • CONSUMER ALERT: Beware of Refund-Anticipation Products
  • January 28, 2015
  • LITTLE ROCK – Paying off bills, setting money aside for a future vacation or building up savings are just a few examples of what many consumers plan to do with a tax refund, if they expect to receive one. Few, if any, have carved out plans to give a large portion of the refund right back to a tax...

  • CONSUMER ALERT: We are Here to Help
  • January 21, 2015

  • LITTLE ROCK – Arkansans engage in various transactions every day. From paying electric bills to purchasing toys and electronics, we all have something in common – we are all consumers. For the most part, these purchases occur with no issue, but when problems arise, the dedicated employees in the...

  • CONSUMER ALERT: RESOLVE TO BE A SMART CONSUMER IN 2015
  • December 31, 2014
  • LITTLE ROCK – Attorney General Dustin McDaniel wants to help you resolve to be a savvy consumer in 2015. He released this consumer alert today with a list of New Year’s resolutions that serve as valuable reminders to help consumers protect themselves against scams and fraud.

    “My Consumer...

  • CONSUMER ALERT: RESOLVED TO GET IN SHAPE IN 2015? AG ISSUES TIPS TO HELP YOU GET FIT WITHOUT GETTING TAKEN
  • December 23, 2014
  • LITTLE ROCK –  Arkansas consumers who are making New Year’s resolutions to drop a few pounds in 2015 should select a fitness club or gym with care and review contracts before committing to memberships.

    Health spas and fitness clubs are competing for New Year’s business by offering special deals on...

  • CONSUMER ALERT: MANY HAPPY RETURNS WHEN CONSUMERS ARE INFORMED ABOUT REFUND AND EXCHANGE POLICIES
  • December 17, 2014
  • LITTLE ROCK –  Sometimes, even Santa gets your sweater size wrong or stuffs your stocking with a video game you already own. Because some holiday gifts unavoidably will go back to the store for refunds or exchanges, Attorney General Dustin McDaniel today encouraged consumers to be informed about...

  • CONSUMER ALERT: SAFETY TIPS FOR DECKING THE HALLS
  • December 10, 2014
  • LITTLE ROCK – As Arkansans make their homes warm and inviting for the holidays by stringing lights on rooftops and lighting festive candles, they should make safety a priority to avoid mishaps and possible injuries.

    To help Arkansas consumers decorate safely and without injury, Attorney General...

  • CONSUMER ALERT: BE A SAVVY GIFT CARD GIVER
  • December 03, 2014
  • LITTLE ROCK – On the hunt for the perfect gifts, many consumers find that gift cards are the best fit. Gift cards are one of the most popular gift items during the holiday season because they are easy to give and to receive.

    Gift card recipients can use dollars stored on a gift card like cash to...

  • CONSUMER ALERT: DONATE WITH CARE
  • November 26, 2014
  • LITTLE ROCK – As Arkansans reflect on their gratitude over the holiday season, many will look for ways to give back. Consumers should give wisely to make sure that their donations will help those in need, not scammers.

    Arkansas ranks ninth in the United States for charitable donations according to...

  • CONSUMER ALERT: FIND DEALS, NOT TROUBLE, SHOPPING ONLINE
  • November 19, 2014
  • LITTLE ROCK – For many Arkansans, the last slice of Thanksgiving pie fuels the search for the best holiday gifts. For years, an increasing number of consumers have begun the holiday gift hunt online the Monday following Thanksgiving, or “Cyber Monday”—this year, that is Dec.1.

    The National Retail...

  • CONSUMER ALERT: DON’T BE LEFT IN THE COLD THIS WINTER
  • November 12, 2014
  • LITTLE ROCK – Recent weather reports indicate that Arkansas consumers are in for a chill in the upcoming weeks, and with the colder weather comes rising heating costs.   

    According to a survey of residential energy consumption in Arkansas, home heating accounts for one-fourth of annual costs....

  • CONSUMER ALERT: BURN WOOD, NOT MONEY—KNOW YOUR MEASUREMENTS
  • November 05, 2014
  • LITTLE ROCK – Winter is just around the corner, and as the colder weather approaches, many consumers will begin stocking up on firewood. Arkansas consumers should avoid purchasing firewood that is not sold by the cord, a fraction of a cord, or in cubic feet.

    Rough measurements like “ricks,”...

  • CONSUMER ALERT: BEWARE EBOLA RELATED SCAMS
  • October 29, 2014
  • LITTLE ROCK – Scammers will use any opportunity to take advantage of consumers’ fears. Since the first case of the Ebola virus was reported in the United States, an increasing number of organizations have popped up offering “cures” and opportunities to donate to victims of the virus.

    Whether...

  • CONSUMER ALERT: CONSUMERS URGED TO STUDY PHARMACY OPTIONS
  • October 22, 2014
  • LITTLE ROCK – As consumers consider their insurance options and health-care needs for the upcoming year, some may be surprised to learn that insurance companies may utilize mail-order pharmacies to fill beneficiaries’ prescriptions.

    Insurance companies often use Pharmacy Benefit Managers, or PBMs,...

  • CONSUMER ALERT: SCAMMERS TARGET UTILITY CUSTOMERS
  • October 15, 2014
  • LITTLE ROCK – Utility companies in Arkansas and across the country report an increasing number of instances where scammers attempt to extort electric customers out of cash by posing as representatives of the company and threatening to cut off customers’ power.

    Con artists target small businesses...

  • CONSUMER ALERT: AVOID SCAMS DURING MEDICARE OPEN ENROLLMENT
  • October 08, 2014
  • LITTLE ROCK – Each year beginning Oct. 15, Arkansas consumers who are eligible for Medicare have the opportunity to change existing coverage or sign up for new benefits during Medicare’s annual open enrollment period.

    From Oct. 15 to Dec. 7, senior citizens ages 65 and older have the option to...

  • CONSUMER ALERT: ARKANSAS LEMON LAW PROTECTS CAR BUYERS
  • October 01, 2014
  • LITTLE ROCK – When considering a vehicle purchase, consumers may choose to invest in a new car in hopes that a new vehicle may be more reliable than a used one.

    Generally, newer cars cost substantially less to maintain and most repairs are covered by a manufacturer’s warranty. In rare...

Attorney General

The Consumer Protection Division of the Arkansas Attorney General's Office is here to help you obtain a successful resolution to your consumer complaints.