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  • CONSUMER ALERT: It is the Attorney General Calling…or is it?
  • March 26, 2015
  • LITTLE ROCK – Unsolicited telephone calls can be annoying to Arkansas consumers, especially if the calls are from a business or marketing company trying to sell products or services that consumers do not want or need.

    But what about when the telephone rings and it appears to be someone calling...

  • CONSUMER ALERT: What does the FOIA mean for you?
  • March 19, 2015
  • LITTLE ROCK – As taxpayers who support governmental entities, Arkansans have a right to review an array of records at every level of government – state and local – and to attend the meetings of policy makers and private organizations that receive public funds and are intertwined with government.

    ...
  • CONSUMER ALERT: Avoid Getting Swept Away in Fake Sweepstakes
  • March 11, 2015
  • LITTLE ROCK – A consumer answers their phone and a stranger immediately says, “Congratulations, you are a winner.” Over the past several weeks, reports of these types of calls have increased. Arkansans are being targeted by con artists posing as representatives of sweepstakes companies promising...

  • Consumer Alert: The Top 10 List
  • March 04, 2015
  • LITTLE ROCK – National Consumer Protection Week, March 1 – 7, is a great time each year to remind consumers that con artists are seeking new ways to target consumers and steal their money. Sometimes these scams can lead to a monetary loss of a few hundred dollars or in some cases even more.

    ...
  • CONSUMER ALERT: Don’t Double-Down on Tax Debt
  • February 25, 2015
  • LITTLE ROCK – In many cases, tax-relief companies know when they contact consumers who owe taxes, that these consumers are desperate to find ways to settle their tax debt with the Internal Revenue Service (IRS) or the State of Arkansas.

    Tax-relief companies often claim they can reduce or even...

  • CONSUMER ALERT: Don’t Get Stormed Twice
  • February 19, 2015
  • LITTLE ROCK – Ice and snow can take a toll on trees and cause other property damage, and with the recent winter weather that moved across Arkansas, many are faced with the reality of cleaning up.

    Some Arkansans will choose to make property repairs on their own, but others may seek assistance from...

  • CONSUMER ALERT: Bogus IRS Calls
  • February 11, 2015
  • LITTLE ROCK – Tax-return season is well under way in the Natural State and across the country, but with that comes scam artists looking to prey on consumers.

    Recently, a number of Arkansans have contacted the Attorney General’s Office to report telephone calls from purported Internal Revenue...

  • CONSUMER ALERT: Prepping for Tax Preparation
  • February 04, 2015
  • LITTLE ROCK – Many times what makes Tax Day stressful is the procrastination of waiting to prepare those returns until the day they are due. Consumers should decide now how they will go about preparing tax returns — either prepare their own or seek assistance from a tax-preparation service.

    Every...

  • CONSUMER ALERT: Beware of Refund-Anticipation Products
  • January 28, 2015
  • LITTLE ROCK – Paying off bills, setting money aside for a future vacation or building up savings are just a few examples of what many consumers plan to do with a tax refund, if they expect to receive one. Few, if any, have carved out plans to give a large portion of the refund right back to a tax...

  • CONSUMER ALERT: We are Here to Help
  • January 21, 2015

  • LITTLE ROCK – Arkansans engage in various transactions every day. From paying electric bills to purchasing toys and electronics, we all have something in common – we are all consumers. For the most part, these purchases occur with no issue, but when problems arise, the dedicated employees in the...

  • CONSUMER ALERT: RESOLVE TO BE A SMART CONSUMER IN 2015
  • December 31, 2014
  • LITTLE ROCK – Attorney General Dustin McDaniel wants to help you resolve to be a savvy consumer in 2015. He released this consumer alert today with a list of New Year’s resolutions that serve as valuable reminders to help consumers protect themselves against scams and fraud.

    “My Consumer...

  • CONSUMER ALERT: RESOLVED TO GET IN SHAPE IN 2015? AG ISSUES TIPS TO HELP YOU GET FIT WITHOUT GETTING TAKEN
  • December 23, 2014
  • LITTLE ROCK –  Arkansas consumers who are making New Year’s resolutions to drop a few pounds in 2015 should select a fitness club or gym with care and review contracts before committing to memberships.

    Health spas and fitness clubs are competing for New Year’s business by offering special deals on...

  • CONSUMER ALERT: MANY HAPPY RETURNS WHEN CONSUMERS ARE INFORMED ABOUT REFUND AND EXCHANGE POLICIES
  • December 17, 2014
  • LITTLE ROCK –  Sometimes, even Santa gets your sweater size wrong or stuffs your stocking with a video game you already own. Because some holiday gifts unavoidably will go back to the store for refunds or exchanges, Attorney General Dustin McDaniel today encouraged consumers to be informed about...

  • CONSUMER ALERT: SAFETY TIPS FOR DECKING THE HALLS
  • December 10, 2014
  • LITTLE ROCK – As Arkansans make their homes warm and inviting for the holidays by stringing lights on rooftops and lighting festive candles, they should make safety a priority to avoid mishaps and possible injuries.

    To help Arkansas consumers decorate safely and without injury, Attorney General...

  • CONSUMER ALERT: BE A SAVVY GIFT CARD GIVER
  • December 03, 2014
  • LITTLE ROCK – On the hunt for the perfect gifts, many consumers find that gift cards are the best fit. Gift cards are one of the most popular gift items during the holiday season because they are easy to give and to receive.

    Gift card recipients can use dollars stored on a gift card like cash to...

  • CONSUMER ALERT: DONATE WITH CARE
  • November 26, 2014
  • LITTLE ROCK – As Arkansans reflect on their gratitude over the holiday season, many will look for ways to give back. Consumers should give wisely to make sure that their donations will help those in need, not scammers.

    Arkansas ranks ninth in the United States for charitable donations according to...

  • CONSUMER ALERT: FIND DEALS, NOT TROUBLE, SHOPPING ONLINE
  • November 19, 2014
  • LITTLE ROCK – For many Arkansans, the last slice of Thanksgiving pie fuels the search for the best holiday gifts. For years, an increasing number of consumers have begun the holiday gift hunt online the Monday following Thanksgiving, or “Cyber Monday”—this year, that is Dec.1.

    The National Retail...

  • CONSUMER ALERT: DON’T BE LEFT IN THE COLD THIS WINTER
  • November 12, 2014
  • LITTLE ROCK – Recent weather reports indicate that Arkansas consumers are in for a chill in the upcoming weeks, and with the colder weather comes rising heating costs.   

    According to a survey of residential energy consumption in Arkansas, home heating accounts for one-fourth of annual costs....

  • CONSUMER ALERT: BURN WOOD, NOT MONEY—KNOW YOUR MEASUREMENTS
  • November 05, 2014
  • LITTLE ROCK – Winter is just around the corner, and as the colder weather approaches, many consumers will begin stocking up on firewood. Arkansas consumers should avoid purchasing firewood that is not sold by the cord, a fraction of a cord, or in cubic feet.

    Rough measurements like “ricks,”...

  • CONSUMER ALERT: BEWARE EBOLA RELATED SCAMS
  • October 29, 2014
  • LITTLE ROCK – Scammers will use any opportunity to take advantage of consumers’ fears. Since the first case of the Ebola virus was reported in the United States, an increasing number of organizations have popped up offering “cures” and opportunities to donate to victims of the virus.

    Whether...

Attorney General

The Consumer Protection Division of the Arkansas Attorney General's Office is here to help you obtain a successful resolution to your consumer complaints.