Advances in wireless Internet allow us to surf the web from any room in our house, on a myriad of computers and mobile devices. Consumers must be vigilant about WiFi encryption, which protects in two ways. First, an encrypted WiFi network prevents others from viewing information you are sending and receiving. It helps protect private information such as account logins, passwords and credit card numbers. Second, it protects your network from piggybacking by unauthorized users. Two main types of encryption are available: WiFi Protected Access (WPA) and Wired Equivalent Privacy (WEP). The computer must use the same encryption as the router and other equipment. WPA2 is the strongest encryption currently available.
When it comes to your Internet safety, we’ve got your back, Arkansas.
The Consumer Protection Division of the Arkansas Attorney General's Office is here to help you obtain a successful resolution to your consumer complaints.